Problem Solving Skills for Career Professionals
Problem-solving skills
help you determine the source of a problem and find an effective solution.
Although problem solving is often identified as its own separate skill, there
are other related skills that contribute to this ability. These are:
i.
Creativity:Creativity is said to be the mother of every invention, to
solve problem we need to be creative around such problem so as to come up with
the best way to tackle it Problems are usually solved either intuitively or
systematically. Intuition is used when no new knowledge is needed - you know
enough to be able to make a quick decision and solve the problem, or you use
common sense or experience to solve the problem. While complex problems require
a more systematic and logical approach to solve, and for these you will need to
use creative thinking.
ii.
Researching:
Researching is an essential skill related to problem
solving. The major aim of every research is
said to solve a particular identified problem and having an in-depth knowledge
of the problem is only possible through research this may be a simple Google search
or a more rigorous research project all aimed at providing solution to a
particular problem. As a problem solver, you need to be able to identify the cause
of the issue and understand it fully. You can begin to gather more information
about a problem by brainstorming with other team members, consulting more
experienced colleagues or acquiring knowledge through online research or
courses.
iii.
Team
Working:
Team building is the process of improving a team’s collaboration, which
should lead to better team performance. There are many ways to build teams
effectively. Each method of team building comes with its own team building
activities that bring coworkers closer together with shared experiences.
Problem-solving
activities are an effective method of team building. You may often form teams
to address complex problems in the workplace. However, there can be
competition, stress and limits on how your team members work together. Plus,
many team members have loose connections with each other and have few formative
shared experiences. By moving the team outside the office, but focusing on
problem-solving as a team, you can build stronger connections and practice
better collaboration without the stressors of the office.
iv. Emotional Intelligence: This is
one very vital skill set needed to solve problem because the ability to recognize your
emotion and that of others will help guide you to an appropriate solution
because the impact and solution it would have on others will be easily
recognize. Emotional intelligence can be
developed into a powerful problem-solving tool. When problems arise between
individuals, all individuals want to "win". Through the use of
emotional intelligence skills, individuals can handle relationships more effectively,
have more empathy, be more aware of emotions and be able to collaborate with
others to develop a win-win solution.
v. Risk Management: Solving a problem involves a
certain amount of risk - this risk needs to be weighed up against not solving
the problem. To
be an effective problem-solver, you need to be systematic and logical at the
same time. When you solve problems, you help others make more effective
decisions that can improve their personal or professional lives. And as you
increase your problem-solving skills, you also increase your own confidence and
value as an expert.
vi. Decision Making: Problem solving and decision making
are closely related skills, and making a decision is an important part of the problem-solving
process as you will often be faced with various options and alternatives.