Tips to Improving Performance Management
vBe clear and transparent
Ensure that short and mid- term
objectives are communicated in a clear and transparent way to staff and team
members.
vListen
Capitalize on the expertise of other
staff / team members in establishing more efficient processes and reporting
systems that can be implemented to facilitate change. Ensure that management
and team leaders understand the processes involved.
vAction Plan
Work with other team members and
staff to create a SMART action plan outlining each stage of development.
vConsider –
Consider the tools and resources required to implement changes and actions
identified:
- What is the financial outlay,
if any? - How long will it take?
- What will the impact be on
other aspects of the business? - Are any contingency / interim
plans or processes required?
vDelegate and Implement
Once a SMART action plan is created:
- Ensure that staff members
understand and take for responsibilities in accordance with the business
vision, their role and the development process. - Introduce Key performance
indicators that measure performance against new goals, objectives and
targets set.
vObtain Feedback
Obtain
regular feedback from staff and team members to identify areas that may require
further improvement or future development.