vEmotional Intelligence:

Institute of Leadership & Management conducted some 
research into attributes of future leaders. They suggest motivation and
emotional intelligence are two very important skills that HR managers and
recruiters look for when on the hunt for future talent. They also suggest that
people who are emotionally intelligent are likely to be trustworthy and good

How to get it: emotional intelligence
is something that may take years to develop so if you don’t you possess this,
don’t worry, it may mature in time. In the interim it may be worth trying to be
actively open minded and outgoing to find out what makes you tick. Recognizing
your stress levels and triggers is also another important intrapersonal skill.

vWork Ethic:

is a key skill for those looking to make their mark in their industry. Those
who are driven, ambitious and keen to learn are likely to be successful in
their fields of interest and it is a key element that our recruiters look for
when searching for candidates to fill our 

to get it
: If you are lacking in motivation to apply for a
particular job, then chances are it probably isn’t a good fit for you. Find
something you are passionate about, that “get up and go mentality” should come
natural to something you’re passionate about.

vInnovative Customer Service Skills:

in its basic sense is the development of new values through solutions that
either meet new requirements or add value.  A lot of innovation is
understanding the past like an old and outdated idea and changing it for the
better. As an undergraduate, many employers expect that, as the ‘fresh’ talent,
you will have newer solutions to their problems. Being able to prove your
innovation may prove difficult but can yield some great results. Coming up with
creative ways to fix a problem can prove particularly useful in a customer
service or sales environment such as ours.

How to get it: Chances are if you have
been lucky enough to get a part time job as a student, it has been in the
retail or service industry. Make sure you note the customer service skills you
learnt on your application form including examples of dealing with an awkward
customer where you have delivered a positive result. If you weren’t so lucky as
to get a part time student job, maybe consider getting one to gain these key

vKnowing How You Learn:

how you work and which method works best for you can be a really important
tool. Think about which revision method works best for you. Some people need to
hear information, some prefer to write it down or map it in a creative fashion.

to get it: the 
learning style
 quiz is a great
system that can identify the best learning style for you and then you can use
it to your advantage to help you absorb and retain information.

vTime Management:

you guilty of procrastination? Don’t worry, a lot of people get caught 
procrastinating at
some point. There are many reasons for putting things off but once you have
identified why you do it, you can start to solve the underlying issue.

to get it: If you are really struggling to conquer your procrastination demons,
makes sure you read our blog: 
stop procrastinating and get hired.

vThe Ability to Give and Receive Feedback:

the ability to accept praise and criticism is very important. At some point in
your professional career you will be given lots of different feedback.
 Being able to take that information on board and adjust your work or
behaviour according to that feedback is vital.  It is also essential to
learn how to give feedback to your colleagues – whether it is negative or
positive comments or a mixture of both, you will need to be objective and
honest to keep performance high.


If you’re nervous about
presenting or talking in front of crowds, try to offer to be the speaker in a
class presentation. Being able to communicate your message clearly and
confidently is a transferable skill which will not only help in interviews but
throughout your professional career too, it also happens to be a core 
competency for all future Enterprise staff.